Inventory Management Guidelines

Inventory Management Guidelines

Welcome to Belleville Market’s Inventory Management Guidelines. Following these best practices ensures that your sales run smoothly, customers enjoy a seamless checkout experience, and your payouts and reports remain accurate.

1. Item Entry and Inventory Accuracy

  1. All items you sell must be entered into ConsignCloud with:
    1. Clear, accurate item titles and descriptions that make your products easy to search
    2. Correct SKU numbers and pricing
    3. Updated quantities that reflect exactly what’s physically available in your selling space
  2. Update your inventory promptly when you restock, remove, or move items.

2. Barcode Requirements

  1. Every item must have a scannable barcode attached directly to the item or its packaging.
  2. Barcodes must be printed using ConsignCloud’s approved templates and the corresponding label sizes.
  3. Do not resize or alter barcode labels to fit different tag sizes, as this can distort the barcode, making it unreadable by our scanners.
  4. If you encounter barcode printing or scanning issues, please contact the Merchant Support Team for assistance.

3. Pricing Requirements

  1. Every item must have a clearly visible price tag — either on the item itself or displayed nearby.
  2. Prices in ConsignCloud must match the price tags guests see in your selling area.

4. Operational Notices and Timely Corrections

  1. To maintain smooth operations, we will be sending merchant notices if we identify issues such as:
    1. Missing or unreadable barcodes
    2. Items not found or missing prices in ConsignCloud
    3. Inventory discrepancies (e.g., items showing “out of stock” during sale)
  2. If you receive a notice, please address the issue as soon as possible. Quick corrections help prevent checkout delays, lost sales, and unhappy customers.
  3. Small fixes on your end can save our team 45 minutes to an hour of extra backend work per incident.

5. Impact on Customer Experience

  1. Barcode scanning is our primary and fastest method for processing sales.
  2. Missing or unreadable barcodes force manual price lookups or overrides, which slow checkout and can create lines and guest frustration.
  3. Accurate inventory reduces these disruptions and improves your sales potential.

6. Fees for Repeated Issues

  1. Repeated occurrences of operational issues requiring manual intervention (e.g., missing prices, barcode problems, inventory inaccuracies) may result in an Inventory Services Fee of $5 per occurrence added to your account.

7. Support and Resources

  1. We are committed to helping you succeed! If you need help updating inventory, printing correct barcodes, or understanding these guidelines, please reach out to our Merchant Support Team anytime.
Thank you for your attention and partnership in making Belleville Market a great place to shop and sell. Together, we can create an outstanding experience for everyone!

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