Running a promotion at Belleville Market requires advance planning so that discounted prices ring correctly at the point of sale. Guest Services Associates are not permitted to take manual discounts, which means every sale must be fully programmed into ConsignCloud (or our backend, when applicable) before it begins.
Below is an outline of the approved ways to set up a sale — whether it's assortment-wide, category-specific, or limited to select items.
If you’re offering a discount on all products you sell (e.g., “10% off everything this weekend”), Belleville Market can schedule this on our backend.
To ensure accurate programming:
- Notify Merchant Support at least 5 business days prior to your promotion start date.
- Once programmed, every item in your assortment will automatically ring at the promotional price.
This is the simplest method for broad promotions.
If your promotion only applies to specific items (e.g., “20% off all candles,” “$30 sweaters now $24”), you will need to:
- Manually update each affected item’s price in ConsignCloud to the promotional price before the sale begins
- Revert the prices back to regular retail as soon as the promotion ends
This ensures those items scan correctly without requiring any manual adjustment at checkout.
If you want to run a sale on a category of products within your space — for example:
- 20% off all apparel
- Buy one get one 50% off all bath & body (BOGO promotions may include limitations — see below)
Belleville Market may be able to program this for you as long as all included items are consistently categorized within your ConsignCloud account.
To determine whether your category promo qualifies:
- Contact Merchant Support in advance so we can review your item categorization
- We will confirm whether the promotion can be programmed on our backend or whether manual price changes are required
Important Notes & Limitations
- No manual discounts: Guest Services Associates cannot manually override prices at the POS.
- Items must ring correctly: Belleville Market is not responsible for incorrect pricing if an item was not correctly updated before the sale.
- Perpetual or excessive ongoing discounts are not permitted — promotions should be purposeful and limited in duration. Promotional periods should last less than 45 consecutive days.
- POS limitations:
- The system does not currently support multi-unit special pricing (e.g., “2 for $18,” “Buy 3 for $25”).
- Percent-off, amount-off, or category-based discounts are supported.
- BOGO-style promotions may require manual setup or may not be supported — Merchant Support will advise based on specifics.
While signage will be covered in a separate guideline, always remember:
- Promotions are most successful when clearly communicated
- Share your sale with your customer network (email, social, etc.)
- Maintain strong, cohesive visual merchandising during the promotion period